All posts by afoellmi@yahoo.com

A Customer Data Platform Picks Up Where CRM Leaves Off

If you’re not leveraging the power of a customer data platform, you might not truly understand your customers. With big data and a modern data platform, your business can drive customer experience to new heights. Azure is that modern data platform. With native AI–you can unlock insights faster from all your data, on-premises and in the cloud. Ingram Micro Cloud and Microsoft are here to help. Contact us to find out how we can help you navigate your journey to the cloud.

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Missing Children Society of Canada


Helping find children isn’t an easy business, but Missing Children Society of Canada is using Microsoft Azure and Xamarin to leverage Canada’s social networks to bring missing children home. Azure gives them the scale they need to optimize their use of social media and supports rapid scaling required to take on millions of users. With Ingram Micro Cloud and Microsoft, you can leverage the same power. Contact us to find out more.

Technology Trends That Will Radically Change The Face Of Customer Care

Customer service has been around for a long time. But with new tech, customer service is changing rapidly. Microsoft Dynamics 365 has the capability to radically improve your customer service experience. Drive business results with next-generation, multi-channel applications that infuse artificial intelligence (AI), mixed reality, social, and mobile capabilities for rapid innovation.

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Customer story: Providence St. Joseph Health


Providence St. Joseph Health is moving beyond the typical call center to provide more personalized experiences for patients. Liaisons from its Patient & Provider Engagement Center are solving industry-wide challenges–creating more personalized patient experiences, better addressing patient needs, and helping patients access the right care with the right providers.

10 Things To Consider When It Comes To Disaster Recovery

Just as you would stock your home with supplies before a hurricane, it’s necessary to prepare your IT infrastructure and operations before a proverbial storm hits. With Azure, you can use a litany of products and services to help recover and in many cases prevent disasters from rocking your organization.

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Customer story: Allscripts


Having a reliable and secure IT service provider was more than acquiring 1,000 VMs needed to run the show. Allscripts, a leading healthcare software manufacturer, acquired two companies in 2017. To ensure their new datacenter assets had a home fast, they brought on Microsoft Azure. The reliability of built-in disaster recovery protections means Allscripts doesn’t have to worry about losing their data. You can do the same.

Why Cloud (By Default) Gives You Security You Couldn’t Afford Otherwise

Regardless of your industry, security should be a top concern. That’s what makes moving to the cloud so attractive for IT pros. The increased mobility, flexibility, and ability to go serverless all have their place but the default security upgrade you receive by moving to the cloud is undeniably one of the greatest benefits. Microsoft and Ingram Micro Cloud can help you find the solution that’s right for your organization. Contact us today to find out more.

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Customer story: TransBlue


Flexibility and mobility are important for any businesses operating in today’s digital age. Especially for small businesses. Without a robust IT department, TransBlue took on the challenge of modernizing their workplace with Microsoft 365. With tools like Skype and Teams, they can collaborate from afar saving them time and resources. Ingram Micro Cloud wants to help you modernize your workplace. Contact us today for more information on how we can help.

Dynamics 365 better together with Office 365 E-book

Learn how Dynamics 365 Business Central can help small businesses eliminate redundancy, increase effectiveness, and decrease response times at every level.

View: Dynamics 365 better together with Office 365 E-book