Cloud technology has enabled faster services, increased productivity, and happier workers for organizations of all sizes. But perhaps the most important characteristic of the cloud is its ability to keep your data safe from cyber attacks or physical hardware damage. And given the obsolete software and large amounts of paperwork still in use by public institutions today, this ability becomes critical.

Subscribe now to learn more about how your organization can use Microsoft for Government to increase security while empowering its employees, services, and citizens.

View: Protect your agency’s database and citizen information by moving to the cloud. Subscribe to learn more about Microsoft for Government.

How do you increase the scale of your business without compromising your teams’ work structure and methodologies? Truth be told, there is no single answer to this question, but there is one solution that has been proven to yield outstanding results for today’s leading enterprises: digital collaboration. However, the real challenge lies in choosing the correct platform on which to build your modern workplace—one that provides the flexibility, efficiency, and customizability that complements your work methodologies and empowers your employees.

Thankfully, one such platform exists, and is currently being utilized by today’s industry leaders to complete fascinating, intricate projects around the world. Subscribe now to learn how Microsoft Teams can become the best tool for your workforce to reach its full potential, and how your business can go from local to global with Microsoft cloud.

View: Transform your business from local to global with digital collaboration. Get started with Microsoft Teams.

Many companies would view competing in industries where labor-intensive tasks, disconnected data sources, and paper-based processes are the norm as a hard challenge. Others, like Finning—the world’s largest Caterpillar dealer—saw this as an opportunity to disrupt and innovate within the construction industry through digital transformation.

Watch this video to learn how Finning collaborated with a Microsoft Gold Partner to enable the unification of disparate data sources using IoT devices, and how this strategy allowed the company to substantially upgrade its customer service experience.

So far, we’ve extensively covered the topic of how digital transformation enables governments to become more efficient and increase the scope of their services. We’ve learned how digital allows them on a general level to better manage their budgets, protect their taxpayers’ data, increase their productivity, integrate siloed information to gain accurate insights, and eliminate paperwork.

But what about the people who use these digital collaboration tools on a daily basis?

In this video, you’ll step into the shoes of Raymond, a social worker who spends most of his time in the field solving complex cases that require careful analysis to make the right choices for the city’s most vulnerable citizens. You’ll also learn how the New York Administration for Children’s Services office uses Microsoft Dynamics 365 to give their workers access to accurate insights that allow them to successfully care for the wellbeing of the city’s children.

Creativity is like a living organism. It requires the right conditions to appear, careful nurturing to become more capable, and a diverse ecosystem to thrive. However, just like any organism, it can disappear in an instant if its environment doesn’t provide the conditions it needs to grow and reach its full potential.

Ironically, nothing generates the mass extinction of creative ideas faster than alienating cubicles. So organizations quickly began to change from the inside to create environments that foster innovation and dynamic work methodologies. With the advent of digital, they realized that not only did physical spaces need to change, but also their digital counterparts. Let’s face it—when was the last time you read a company-wide email reply and thought it was a good thing?

In this video, you’ll learn the inspiring example of how J. Walter Thompson—one of the largest communication agencies in the world—has mastered the art of digital collaboration thanks to Microsoft Teams. From collaborating with the world’s leading experts in prosthetics to give a veteran the ability to once again swim with his family, to simply networking and having fun, you’ll see how Teams is much more than a work tool—it’s a hub for inspiration and creativity.

Cloud adoption is well underway but when it comes to making the move, Microsoft research shows that SMBs lag behind enterprise counterparts. In fact, 96% of enterprises are using the cloud, whereas only 78% of SMBs are following suit.

As you know the cloud can be a game changer for businesses–big and small! This week’s infographic demonstrates the ten most crucial benefits that SMBs report after investing in cloud solutions.

View: The Top 10 Reasons Why SMBs Should Invest in the Cloud

This capabilities guide provides valuable information regarding the key benefits and core capabilities of Microsoft Dynamics 365 Business Central. It reinforces the impact of integrating with Office 365 and includes five insightful competencies.

Leave behind a digital or printed copy with your customers or share on your favorite social media platforms.

View: Microsoft Dynamics 365 Business Central: A comprehensive business management solution for SMBs

Allowing employees to access company data from personal devices can be essential to creating work-life balance, but employee-owned devices can also pose security threats. Check out this article for an overview of the risks and benefits of implementing a bring-your-own-device policy.

Contact us for more information on how to help your company secure company data accessed from personal devices.

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By now, you’re very aware of the hugely successful IoT implementations some companies have released into the market. Wearables, smartphones, smart cars, and even smart traffic lights have made headlines across the world. But what about the stuff that doesn’t make headlines? Some IoT applications—such as those we use around the office—may not be as exciting as others, but that doesn’t mean they aren’t as useful or interesting.

In this article, you’ll learn about IoT applications that are revolutionizing the workplace and how each of them can add value to products and services we didn’t even know could be automated. From coffee machines to smart office heat mapping, these are 8 ways your office could be getting smarter in the near future.

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Customer experiences are everything. Here’s the thing: it doesn’t matter what you think they are, it matters what the customer perceives them to be. This means that accurately obtaining feedback from them is vital to keeping your business alive and consistently delivering the service that your clients expect from you.

In theory, this is what customer services is for. But your customer services teams are only as effective as the data you give them to work with. You could have the best resources in the world, but if they can’t quickly and accurately access your clients’ data the moment they need it, they’re dead in the water. And so, too, is your business in the long run.

In this article, you’ll learn 5 ways in which CRM software can empower your customer-facing teams with tools to better address client issues and draw insights to create a more empathic service. You’ll also learn how it lowers the cost of each customer interaction by lowering the need to address recurring issues, and how it can become crucial to other departments such as sales, marketing, and development.

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