Category Archives: Uncategorized

How Starbucks is using AI to improve the customer experience


At Microsoft’s Build conference, Starbucks showed how artificial intelligence is helping them better predict what customers may be in the mood for by considering such factors such as weather, location, and user preferences.

Carlsberg Group successfully migrates SAP to Microsoft Azure


Discover how the Carlsberg Group has successfully migrated SAP to Microsoft Azure. Migrating their environment to the cloud has helped them drive business performance and achieve digital transformation by streamlining their IT infrastructure.

Grocery chain in northern California and southern Oregon boosts customers relationships with custom app

A grocery chain needed a faster, more robust system for managing new product requests. Microsoft Power Apps was the solution. Quickly and easily developed in ten days, the new app not only saved time, but it also boosted revenue through streamlined, product-ordering flow. Find out why it’s also popular with customers, and read their success story here:

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Leveraging Tech to Improve Customer Experience: 11 Smart Techniques

The importance of customer experience has taken off in recent years. As competition becomes the norm in many digital and application spaces, the interaction that the consumer has with a company becomes more important. CX is vital in helping a company retain its customers and grow its customer base through organic referrals.

Luckily, technology offers several ways for businesses to improve their customer experience. In this article, 11 members of the Forbes Technology Council explain some techniques businesses can use to improve their customers’ experience.

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IT Benefits from a Hybrid Cloud Approach Continue to Grow

As more companies adopt a hybrid IT approach, new studies show these companies seeing more benefits than ever before. In this informative report, Aberdeen reflects on findings from a 2016 report — comparing them to new data — to show how the value of hybrid IT to modern organizations has increased in more recent years. View the full report to learn how emerging trends are increasing the challenges and opportunities for businesses.

View: IT Benefits from a Hybrid Cloud Approach Continue to Grow

Build applications without breaking the bank


This brief video shows how Microsoft Power Apps can engage employees, improve efficiencies, and solve unique business challenges, all while saving money. Cut down on maintenance costs with the fully managed platform and discover the impressive ROI numbers for further savings.

Rapidly-growing UK restaurant chain migrates key business processes to Microsoft Dynamics 365


TGI Friday’s popular and rapidly-growing restaurant franchise in the UK wanted a more scalable, flexible platform for core business processes. To support its ambitious growth, the franchise is consolidating business operations starting with financial management on Microsoft Dynamics 365. Built-in functionality and ease-of-use mean that TGI Friday’s can continue to onboard more business processes while expanding its franchise. Benefits of their innovative growth strategy include lower costs, easier access to data, and better insight.

eBook: Intelligent Economies: AI’s transformation of industries and society

Discover what hundreds of senior executive survey respondents from around the world think about artificial intelligence and how its use transforms industries. Read the Microsoft-sponsored report from The Economist Intelligence Unit to learn how people are using AI to make the production and distribution of goods and services more intelligent.

You’ll also see how optimistic industry leaders are about AI and how it: 
•Contributes to financial benefits. 
•Transforms economies and jobs.
•Encourages growth and productivity.

View: eBook: Intelligent Economies: AI’s transformation of industries and society

The Workforce of the Future eBook

New levels of connectivity and advanced technologies like AI enable businesses to process more data on a larger scale. AI plays one of the biggest roles—in terms of disruption and resulting opportunity—for our industry and our workforce. As we look to a future powered by a partnership between computers and humans, we must address these challenges head on: How will AI impact employment and jobs? How do we ensure that AI is designed, used, and governed responsibly? Explore answers to these questions and more in this valuable eBook.

View: The Workforce of the Future eBook