Category Archives: Uncategorized

Saving time with Microsoft Teams

This infographic displays stats on how Microsoft Teams reduces the total number of meetings as well as their duration from improved collaboration and information sharing.

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Benefits of using Windows Server and SQL Server on Azure

This whitepaper highlights why Azure makes sense for applications that rely on SQL Server or Windows Server, based on four themes: security, innovation, hybridity, and cost.

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The power of relationship selling

In this report—a collaboration between Microsoft and Heinz Marketing—you’ll find insights gleaned from over 200 in-depth surveys with top sales leaders. Learn how to achieve desired sales goals, maximize the effectiveness of customer data, and take more strategic steps toward building personal relationships using data-driven engagement tactics.

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50 Percent of Emails and Texts are Misunderstood, But There’s an Easy Way to Change That

Digital communication permeates every aspect of the modern workplace, from emails to texting to messaging to the chat feature in Microsoft Teams. Unfortunately, “people think others understand their messages 90 percent of the time, but the actual statistic is only 50 percent,” according to Nick Morgan, author of “Can You Hear Me? How to Connect with People in a Virtual World.”

How do we make sure our messages aren’t misunderstood half the time? In his article, “50 Percent of Emails and Texts are Misunderstood, But There’s an Easy Way to Change That,” Ryan Jenkins states there’s a simple solution: use emojis.

Not only is emoji acceptance in the workplace growing (61% of emoji users use them at work), but research demonstrates that the same part of the brain that processes human faces also processes emojis. “When an emoji conveys a human emotion, it can be transferred in a text. Therefore, emojis help communicators manage the emotional tone of digital messages. And emojis help recipients interpret the tone of digital message,” writes Jenkins.

The modern workplace includes increased digital communication as well as increased emoji use—read this article in its entirety to understand the benefits of using emojis at work 😊

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Mercy Housing keeps residents safe at home using Microsoft Teams


When the pandemic ushered in a new reality of social distancing, Mercy Housing was able to continue supporting the residents and communities it serves while keeping everyone safe using Microsoft Teams. This customer story video outlines when COVID-19 created a tremendous need for a tool that can maintain personal connection, Teams has allowed the company to maintain reaching residents and serving its communities, growing the business while working remotely, all while supporting highly secure environments for remote work.

Solution overview video


This video highlights the benefits of using Activate Digital Selling solutions from Microsoft. Make the digital buying experience rich, personal, and efficient with predictive AI and unified customer data.

The AI Revolution Is Here – A Podcast And Interview With Nate Yohannes

Artificial Intelligence (AI) is the catalyst for the fourth industrial revolution, the most significant technological advancement thus far. AI has the potential to solve incredible challenges for all of humanity, including climate change, education, design, customer experiences, governance, and food. That said, among the biggest concerns regarding AI is the potential for unexpected and unintended consequences in building and deploying AI products. According to Nate Yohannes, Principal Program Manager for Mixed Reality and AI Engineering at Microsoft, having appropriate representation at decision-making tables when building AI products is critical to help prevent these unfortunate scenarios. From his perspective, representation will go a long way toward preventing the unexpected consequences of AI products, and it will also guarantee that the products that are created will have the widest consumer base possible: everyone.

Listen to this podcast for an inspiring conversation about how to make the possible a reality by approaching AI with a new mindset that takes into consideration its full potential for improving the lives of everyone.

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5 Technological Innovations Changing Medical Practice

Game-changing technological innovations are having profound repercussions in almost every industry across the world. The health sector in particular is embracing innovations that offer significant business opportunities for entrepreneurs and investors. And with tech developers, engineers, and researchers regularly breaking new ground and achieving what was once thought impossible, it seems that the question to ask now is not if a given breakthrough can be achieved, but when.

Read this article to learn about the five key areas in which digital transformation is enabling providers to drive breakthroughs in healthcare and deliver improved patient experiences.

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NSW: Assisting assistive technologies


According to the World Health Organization, more than one billion people globally are living with a disability, yet only one in ten has access to assistive technology.

Inclusion is an important topic for Microsoft; to help everyone get the most from accessibility resources, the company has created the Disability Answer Desk (DAD). It’s free, 24/7 technical support from Microsoft experts trained in assistive technologies. All organizations have assistive technology needs, and for some its absolutely crucial.

View this video to learn how the New South Wales education department utilizes Microsoft Teams to address assistive technology needs for its students and staff.

Building a Microsoft Teams Custom Solutions practice

Every team has unique needs. Microsoft Teams is the teamwork hub and solution-tool to address those needs and help your customers reach maximum business outcomes.

Help your customers realize the value of Microsoft Teams with a custom solution that integrates workflows and business processes in a single hub for teamwork, increasing productivity across the organization.

Follow the recommended steps in this practice-building infographic—download it now!

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