American Express data shows that nearly 60 percent of customers try a new brand or a company just to find better customer service. In fact, 89 percent of customers often swap to a company’s direct competitor after bad service. These findings easily transport customer service from the category of business afterthought to the category of business priority. Read this article to discover four tips to building customer loyalty, and contact Ingram Micro Cloud to learn how Microsoft solutions like Dynamics 365 for Field Service can support your efforts.
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Compliance Is The New Normal — It’s Time To Lock Down The Data
The recent anniversary of the General Data Protection Regulation (GDPR)’s implementation commemorated the first full year that businesses dealing with EU resident data have spent operating in this new regulatory environment. This article from Forbes highlights the broadening recognition and acceptance that privacy regulations aren’t going away, and presents data showing that accelerating privacy regulation is a top concern of executives in 2019. It makes a case for using GDPR as a catalyst to establish broader data protection strategies and adopt technology that has a meaningful impact on data security.
Cost Savings and Business Benefits Enabled by Windows 10 Security Features
$1.1 million was saved by those using Windows 10 as a result of reduced productivity impact of malware infections. This Forrester Consulting study, commissioned by Microsoft, examines the Total Economic Impact™ of Windows 10 security features. Windows 10 provides a completely integrated solution, which impacts overall security and minimizes use of system resources.
Check out the full study to learn more about Windows 10 features to better understand the benefits, costs, and risks associated with this investment with Ingram Micro Cloud.
View: Cost Savings and Business Benefits Enabled by Windows 10 Security Features
Reduce costs with Windows and Office
70% of small and midsize businesses (SMBs) reinvest saved money into their business thanks to the cloud.
Simplify the process of keeping devices up to date while saving time,
reducing costs, and gaining control. Check out this infographic–which shows industry trends, pain points, and proof points–to learn why and how.
And to find the right Windows 10 and Office 365 solution for your business to reduce costs, contact our team at Ingram Micro Cloud.
Microsoft Super Bowl Commercial – Braylon O’Neill
Answering the question, “What is that we can do that is unique; that is impactful,” guides the development of everything Microsoft delivers. In this video showing a Super Bowl commercial, discover how Microsoft technology empowers young Braylon O’Neill to do more, achieve more and experience courage in the face of opportunity.
Day in the life of a GDPR-ready DPO
Microsoft 365 and supporting tools help simplify compliance. This infographic takes you through a scenario using Microsoft 365 applications and integrated tools to implement updates required to comply with a regulatory change made in response to a data breach. Check it out to discover how your company can use Microsoft 365 controls to keep data safe and more easily comply with GDPR requirements.
Quantifying the value of collaboration with Microsoft Teams
Employees save four hours each week with improved collaboration and information sharing, according to Forrester’s Total Economic Impact™ Of Microsoft Teams.
Microsoft Teams puts everything organizations need into one place. Everything from chats, meetings, calling, and Office 365 apps are brought together to make faster, more informed decisions in a single, intelligent hub. With Teams, every type of worker can be empowered to contribute their voice and take shared accountability for business outcomes.
Read this blog to learn more and contact us at Ingram Micro Cloud to get started today.
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Customer Story: Think Up Consulting | Reduce Costs
Brand strategy and change management firm, Think Up Consulting, has saved nearly $14,000, with more savings on the horizon, with Microsoft Teams. They’ve replaced several applications with Windows 10 and Office 365, which feature a wide range of productivity tools. With modern technologies, Think Up has significantly improved efficiency and reduced costs.
Want to have cost savings like Think Up? Contact us at Ingram Micro Cloud to learn more.
Microsoft Dynamics CRM Field Service Customer Success Story: Yougenio
See how the field service capabilities from Microsoft Dynamics 365 have allowed Yougenio — an e-Digital Services company — to optimize field service operations and provide timely, outstanding service to customers. Learn how you can improve productivity and create remarkable customer experiences with Microsoft Dynamics 365 Field Service solutions.